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Glorion Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions apply to your use of the Glorion Casino website, mobile services, games, account facilities and related features. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not access or use Glorion Casino.
You should also read any game rules, promotion terms, payment information, privacy information and responsible gaming material made available on the website. Those documents may contain additional conditions and are intended to be read together with these Terms & Conditions. If there is an inconsistency, the specific terms applying to the relevant game, offer or service may take priority to the extent of that inconsistency.
Glorion Casino may update these terms when reasonably necessary, including to reflect changes to the service, technology, legal requirements or operating practices. The current version will be published on the website. Your continued use of the service after an update means that you accept the revised terms. You should check this page regularly.
Eligibility and lawful use
- You must meet the minimum legal age and all other eligibility requirements that apply in your location.
- You must use the service only where online gambling is lawful and must comply with applicable Australian laws and regulations.
- You must provide accurate, current and complete information when registering or using your account.
- You must not use the service if you are prohibited from gambling, subject to a restriction, or otherwise unable to enter into a binding agreement.
- You must not use the website for unlawful activity, fraud, money laundering, abuse, or any purpose unrelated to the services provided.
2. Accounts, verification and security
Some features may require you to create a personal account. You may generally hold only one account unless the operator expressly allows otherwise. Accounts are personal and must not be sold, transferred, shared or made available to another person. You are responsible for ensuring that the details linked to your account remain accurate.
Glorion Casino may need to verify your identity, age, location, source of funds or other information before allowing certain activities. You agree to provide requested documents or information within a reasonable time. Verification checks may be required when an account is opened, when transactions are made, when account details change, or whenever necessary to meet legal and security obligations.
You are responsible for keeping your login details confidential and for all activity carried out through your account, except where an issue results from the operator’s failure to take reasonable care. You must notify Glorion Casino promptly if you believe your account has been accessed without permission, your credentials have been lost, or any account information is incorrect.
The operator may suspend, restrict or close an account where it reasonably believes that these terms have been breached, information is inaccurate, verification cannot be completed, activity presents a security or compliance concern, or continued access is not appropriate. Where permitted by law, relevant transactions and balances may be reviewed before an account is closed.
3. Deposits, wagers and withdrawals
You may use only payment methods made available through the website and that are held in your name or otherwise authorised for your use. You must not deposit funds using a payment method that belongs to another person without express permission. The operator may reject, reverse or investigate transactions that appear unauthorised, inaccurate, fraudulent or inconsistent with these terms.
You are responsible for checking transaction details before confirming a deposit or wager. A wager normally cannot be cancelled after it has been accepted, except where a specific game rule, technical correction or legal requirement allows it. You should review the rules for each game before playing, including information about how outcomes are determined and how any applicable limits operate.
Funds should be used for legitimate participation in the services. The operator may apply reasonable checks to transactions and may delay, refuse or limit a transaction where required for security, responsible gaming, identity verification, fraud prevention or legal compliance. Any available balance may be subject to verification before a withdrawal is processed.
Withdrawal requests must follow the available process and may be subject to account verification and payment-provider requirements. Processing arrangements, fees, limits and timing may vary depending on the method selected and will be shown where relevant. You remain responsible for any tax or reporting obligations that apply to you.
Promotions and bonuses
Promotions, bonuses, rewards and promotional competitions may have separate terms. Those terms will describe eligibility, entry requirements, expiry periods, wagering requirements, excluded games, maximum values and any other conditions that apply. You must read and accept the relevant promotional terms before participating. Where promotional terms conflict with these Terms & Conditions, the promotional terms apply to that promotion.
4. Games, technology and user conduct
Game results are determined by the relevant game system and applicable rules. If a game is interrupted by a technical problem, the operator may investigate the event and take reasonable steps to correct the outcome. A transaction, result or account record may be reviewed where there is a suspected error, malfunction, misuse or security issue.
You must not attempt to manipulate, disrupt or interfere with the website or its games. This includes using bots, automated tools, harmful code, scraping systems, unauthorised software, multiple accounts, stolen payment details or any method intended to gain an improper advantage. You must not test, scan or attack the website, bypass security controls, or interfere with another person’s access.
- Use the website respectfully and in accordance with all applicable laws.
- Do not upload or transmit content that is unlawful, threatening, misleading, abusive or technically harmful.
- Do not impersonate another person or misrepresent your connection with Glorion Casino.
- Do not copy, modify, distribute or commercially exploit website content without permission.
- Do not use the service in a way that could damage the reputation, security or operation of the website.
The website, software, graphics, text, trademarks and other materials are owned by or licensed to the operator and are protected by applicable intellectual property laws. Subject to these terms, you receive a limited, personal and non-transferable permission to access the service for its intended purpose. No ownership rights are transferred to you.
5. Responsible gaming, liability and support
Gambling should be treated as entertainment, not as a way to make money or resolve financial difficulties. Set a budget before you play, keep track of your time and spending, and never chase losses. If gambling stops being enjoyable or begins affecting your finances, relationships, work or wellbeing, stop playing and seek support.
Glorion Casino may provide tools and processes to help you manage play, such as deposit controls, time reminders, activity information, account breaks or self-exclusion. Availability and operation may vary. You may contact the relevant support channel shown on the website if you need help with responsible gaming or wish to ask about account restrictions.
The service is provided subject to applicable law. While reasonable steps may be taken to maintain availability, accuracy and security, uninterrupted access cannot be guaranteed. Access may be affected by maintenance, telecommunications issues, device problems, payment-provider interruptions, events outside reasonable control or other technical circumstances.
To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account details, your use of an unsupported device or connection, inaccurate information supplied by you, misuse of the service, or events outside reasonable control. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law.
If you have a question, complaint or concern about the website, account activity or a transaction, use the support channel made available on the website. Provide enough information for the matter to be reviewed, while avoiding unnecessary disclosure of sensitive information. Complaints will be considered in accordance with the operator’s applicable procedures and legal obligations.
If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights or protections available to Australian consumers.